ChatSpace Community Server V2.0 User Manual menu graphic menu graphic PAGE BACK PAGE FORWARD


Section 1

Introduction & New Features

Section 2
Community Directory

Section 3
Getting Started

Section 4
Sending Email, Files and Memos

Section 5
Entering a Different Room

Section 6
What to do if Someone is Bothering You

Section 7
Room Moderators
Section 8
Own Your Own Room

Section 9

Operators and Administrators
Section 10

 Room Transcripts
 Turning On Room Transcripts
 Access to Room Transcripts
 Retention of Room Transcripts
Section 11
Connecting Servers
Section 12
Letting Users Connect to Your System

Section 13
Auditing Server Activity

Section 14
Web Page Builders

Section 15
Customizing Your Java Client

Appendix 1
IRC Commands

Appendix 2
The ChatSpace Database Layout


Section 10

Room Transcripts

Room transcripts are records of what was said in a room. If Room Transcripts are enabled, then messages said in the room are also recorded to the ChatSpace database (see Appendix 2 for more details). Transcript records can then be displayed so that moderators or even normal members can view what was said.

The span of time for viewing the transcripts can be specified as a start date/time and an end date/time. Members are also given the choice of whether or not they will see the room "Entry" and "Exit" events.

Turning on Room Transcripts

To turn on Room Transcripts, the room must be registered, and you must be an owner of the room. Bring up the Room Options dialog by double-clicking on any message in the room, or click the Room Options button on the toolbar. Then, on the Registration tab click the “Transcripts” section. Check the box labeled "Record Transcripts" to begin recording.

Access to Room Transcripts

Administrators and room moderators (of the room in question) always have access to transcripts. Ordinary members of a room can access the transcripts only if the "Allow all members to view Transcripts" setting is in effect. This can be set from Room Options or from the ChatSpace Configuration Tool.

To view the options, click the Rooms tab above the chat window and locate your room in the list which appears. If there is a "text" icon just to the left of the members count, then you may click it to access that room's transcripts.  Rooms without the “text” icon either do not have transcripts recording or you do not have access to them.

Retention of Room Transcripts

A setting in the Rooms Tab of the ChatSpace Configuration Tool determines how long (in days) transcripts are retained for. Every 12 hours, the transcript table in the ChatSpace database (see Appendix 2) is purged of any records that are older than the number of days specified.

menu graphic menu graphic menu graphic PAGE BACK PAGE FORWARD