| Administration |
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Cloaked Administrators |
For monitoring and quality control purposes, the
site can be configured to allow Administrators to "cloak"
and not be seen when they enter chat rooms.
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Web Tracker |
View visitor locations on your site
and initiate proactive customer support with a pop up window that
offers your assistance. The WebTracker works across multiple websites
on your own servers and on hosted servers.
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Reports |
Establish reports to track your community
activity. View statistics on unique users, peak usage times and more.
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Full member/room registration/remote management |
Use an automatic or manual password
generation system that will email the user his/her password if it
is forgotten.
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Person-to-person transcripts |
Have a private conversation with another
member in a ChatSpace chat room.
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Moderated chat rooms |
Have full control of your chat rooms
by creating a by invitation only environments and members only rooms.
You also have the ability to deploy “voice” to certain members
in rooms on a selective basis.
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Automated site security |
Community Server has security features
to defeat hacker flooding attacks and IRC script assaults.
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Audit records |
Use audit records that are contained
in a database for easier access and integration with other reporting
tools.
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"Dirty word" filter |
Watch for dirty word patterns using
advanced algorithms and substitute them with alternate phrases.
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Web-based remote-administration |
Take full control of your chat community
no matter where you are. All you need is a computer and an internet
connection.
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Logging |
Key transcripts of conversations in
both public rooms and private sessions.
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