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Products: Community Server: Feature Tour

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User Features

Community Groups
Provides an out of the box ability to create a full featured community that emulates the features of a large public Internet community such as AOL, MSN or Yahoo. By standardizing the difficult processes of content layout, tool integration, look and feel integration and single sign-on, ChatSpace 4 reduces the time to go from concept to fully deployed community from months down to a few days. The result is better and more organized information that's easier for website visitors to access and use and leads to a stronger community.

 

Guest Access
Your community can be run in several modes including "Registration Required with Guest Access," "Registration Required without Guess Access," or "Open Access" (non-guest names can be used without registering). Administrators can configure whether members are allowed to sign up themselves and whether they can choose their passwords or have passwords emailed to them.

 

Instant Messaging
Audit and archive instant messaging communications for virtual paper trails to support a variety of business and legal needs.

 

Integrated Message Boards
Create a forum in conjunction with the chat rooms to post documents and store valuable information for your community.

 

Community Messaging
Enable users to see the number of other user that are also viewing the same page so they can initiate chat with one another.

 

Live Events
Schedule a "special event" chat sessions with moderation for interviews, focus groups and meetings.

 

Live Help
Use this multiple queuing help desk to provide immediate one-on-one support for increased customer satisfaction.

 

Buddy lists
Your users can now create buddy lists to see when their friends are on your chat site. The buddy list also allows for private chat between members.

 

Multimedia support
Run a multimedia event along side your chat room for added interactivity. Support for images, audio and video.

 

Public/private options
Create both public and private chat rooms depending on your needs.

 

Member profiles
Customize you members sign up forms and allow users to view each other’s profile information such as contact details, home page, sign-on and “idle” times.

 

Web tour
Direct users to a website to view information simultaneously throughout the chat interface.